Privacy Policy

1. Information We Collect

a) Information You Provide Directly

When you fill out a form, request a consultation, contact us, or otherwise engage with the Site, we may collect:

• Name, email address, phone number, company name
• Details about your business and project you share with us
• Any other information you voluntarily include in a message or form field

b) Payment and Billing Information

If you become a client, we may collect billing details such as your name, billing address, and payment information in connection with invoicing. Payment card data is processed directly by our payment processor(s) ProCharge (aka YouPay) or Stripe — we do not store full credit card numbers on our own servers. Our payment processors may have their own privacy policies which also apply.

c) SMS and WhatsApp Messaging

If you provide your phone number and opt in to receive text (SMS) or WhatsApp messages from us — for example, to schedule a call, receive project updates, or respond to a form submission — we collect your phone number and the content of those message exchanges. This messaging is managed through our CRM platform (GoHighLevel).

• Consent: By opting in (via a form checkbox, keyword reply, or verbal/written agreement), you consent to receive messages from Bull Market Creative related to your inquiry or engagement with us.
• Frequency & charges: Message frequency varies. Message and data rates may apply based on your carrier plan.
• Opt-out: You can opt out at any time by replying "STOP" to any text message, or by contacting us directly (see Section 9). Reply "HELP" for assistance.
• No sharing for third-party marketing: We do not sell or share your phone number or SMS/WhatsApp opt-in data with third parties for their own marketing purposes.

d) Automatically Collected Information & Tracking Technologies

When you visit the Site, we and our third-party partners may automatically collect certain information through cookies, pixels, and similar technologies, including:

• IP address, browser type, device information, referring URLs, and pages viewed
• Interactions with our ads and content

We use the Meta Pixel and Meta Conversions API (CAPI) to measure ad performance and build audiences for advertising purposes. This may involve sharing certain data (such as a hashed email address, hashed phone number, or IP address) with Meta. Meta's use of this data is governed by Meta's Privacy Policy.

You can control cookies through your browser settings. Note that limiting cookies may affect how the Site functions.

2. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and provide requested information or quotes
• Deliver and manage our video production and marketing services
• Communicate with you about your project, including via email, phone, SMS, or WhatsApp
• Process payments and manage billing
• Run and measure the performance of our advertising campaigns
• Improve the Site and our services
• Comply with legal obligations and enforce our agreements

We do not use your information to make automated decisions that produce legal or similarly significant effects concerning you.

3. How We Share Your Information

We do not sell your personal information. We may share information with:

• Service providers who perform functions on our behalf, such as our CRM/marketing platform (GoHighLevel), payment processors, hosting providers, and email/SMS delivery services. These providers are authorized to use your information only as necessary to provide services to us.
• Advertising partners (Meta/Facebook) for ad measurement and targeting purposes, as described in Section 1(d).
• Legal and safety reasons, if required by law, subpoena, or legal process, or to protect the rights, property, or safety of Bull Market Creative, our clients, or others.
• Business transfers, in connection with a merger, acquisition, or sale of business assets, subject to standard confidentiality protections.

4. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, maintain business records, and comply with legal, accounting, or reporting obligations. Messaging opt-in/opt-out records are retained as required to demonstrate compliance with applicable messaging regulations.

5. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Your Choices and Rights

• Marketing communications: You may unsubscribe from marketing emails using the link in any email, or opt out of SMS/WhatsApp messages by replying "STOP."
• Access/correction/deletion: You may contact us to request access to, correction of, or deletion of your personal information, subject to legal and legitimate business retention needs.
• Do Not Track: The Site does not currently respond to browser "Do Not Track" signals.

7. Children's Privacy

The Site is not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

8. Third-Party Links

The Site may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies.

9. Contact Us

If you have questions about this Privacy Policy or wish to exercise any of the rights described above, contact us at:

Bull Market Creative
Email: info@bullmarketcreative.com

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last Updated" date at the top of this page reflects the most recent revision. Continued use of the Site after changes are posted constitutes acceptance of the updated policy.